Responsibilities:

The role is responsible for aiding account supervisors in the day-to-day management of accounts. The Account Coordinator works closely with clients, both existing and potential, to meet their needs and provide excellent customer service.

Job Duties:

• Provides administrative assistance to account supervisors on client activities, including production and creative deadlines, ensuring continued progress of client workflow.
• Assists account team on internal trafficking of projects as well as providing assets to vendors.
• Maintains a high level of awareness with client activities to provide backup.
• Gathers and assembles background information and analyses as needed by account supervisors in development of creative briefs, marketing plans, etc.
• Provides input in planning stages as requested by account supervisors. Assists in processing final copy, agendas, proposals, correspondence, and other materials related to account service.
• Maintains client correspondence file, approvals, copy, documents, and tracking of account service work.
• Ensures all media and projects proceed according to plan and meet deadlines. Draws attention to the account supervisor to potential problems before they occur.
• Confirms that all work completes the standard agency approval process before being reviewed by clients.
• Participates in and documents discussions during client meetings and conference calls.
• Develops and maintains excel charts for tracking projects and budget reconciliation.
• Understanding of digital and social media and ability to check and pull results via access Ad manager.
• Reviews campaign results and uses them to inform future campaigns.
• Other adminstrative duties as assigned by the accounts team.

Skills and Qualifications:

• Excellent communication skills.
• a high level of organization and a strong work ethic.
• Account Coordinator must be detail-oriented with an eye for proofreading, self-motivated and be able to maintain professional conduct within and outside of the office while conducting agency business.
• Must have a four-year degree and experience in project management.
• Prior agency experience is preferred.
• Certification in Google Analytics, Ads, and/or Facebook Blueprint a plus. 
• High level of proficiency in Microsoft Office a must as well as working with and maintaining Google  Drive.

To Apply:

For more information or to apply contact Jenna Lambert: jenna@thinkotto.com or Janet Davis: janet@thinkotto.com.

Job Types: Full Time

Pay: TBD

Schedule:  Monday – Friday